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Process

How we run an engagement.

Every Zytix engagement follows the same four beats — Listen, Scope, Ship, Carry — whether we're building a mobile app or wiring an agent into your CRM. Short loops, weekly Friday demos, one point of contact, and a one-page scope signed before anyone writes code.

Four beats.Every engagement.

The cadence holds whether we're wiring an agent into your CRM or building a mobile app. Short loops, weekly demos, one point of contact.

01Week 1Listen

Sit with your team.

We use what exists today. No slideware — just the raw picture of how your business runs, where the friction lives, what success would actually feel like.

workshopshadowingaudit.md
02Weeks 2–3Scope

A one-page plan.

What we'll ship. What we won't. What success measures at week 4, week 12, and a year in. Signed off before anyone writes code.

scope.mdeval suitemilestones
03Weeks 3–NShip

Weekly demos on Fridays.

Real code in staging from week two. Production by the committed date, or an honest conversation ahead of time. CI, observability and evals from day one — not bolted on.

staging.deployfri-democi/cdobservability
04OngoingCarry

Launch is the midpoint.

We stay on for maintenance, evals and the unglamorous work — security updates, model swaps, analytics — that keeps the thing working six quarters from now.

retainerrunbookson-call

One team per engagement

You get the same designer, engineer, and PM from week one to launch. No staffing surprises.

Friday demos, every week

Real software in staging by week two. Friday demos held even when the news is hard.

Evals before the demo

For AI work, the evaluation suite ships before the first model call lands in front of users.

Boring plumbing

CI, observability, error tracking, runbooks, on-call rotations. Day one, not bolted on.

Honest dates

If a date is going to slip, you hear it in week three, not the week of.

Bilingual delivery

Documents, demos, and standups in English or French. Quebec French specifically — we know the difference.

Tell us what you're building.

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